Privacy Policy

1. Who We Are

This Privacy Policy explains how AI Crypto Secrets, based in Sofia, Bulgaria (“we”, “us”, “the Company”), collects, uses, and protects personal data when you visit this website, contact us, subscribe to our newsletter, or register for and use the AI Crypto Secrets automated trading service (the “Service”) through our Dashboard.

2. Information We Collect

Depending on how you interact with us, we may collect: your name, email address, and message content when you use our contact form; your email address when you subscribe to our newsletter; your email address and information about your exchange connection (such as which exchange you’ve connected) when you register for the Service through our Dashboard — we never receive or store an API key or credential that grants withdrawal access; and standard technical data such as your IP address, browser type, device information, and pages visited, collected automatically through analytics cookies.

3. How We Use Your Information

We use this information to provide and operate the Service, respond to your inquiries, send newsletter updates you’ve opted into, maintain the security and proper functioning of our website and Dashboard, and understand how our website is used so we can improve it. We do not sell your personal data.

4. Cookies

Our website uses cookies that are strictly necessary for the site to function, and, with your consent, cookies for analytics (such as Google Analytics) to help us understand how the site is used. You can manage your cookie preferences at any time through the cookie consent banner on our website, or through your browser settings. See our Terms of Service for more on cookies.

5. Third-Party Services

We use a limited number of third-party services to operate our website and Service: Google Analytics for website usage analytics, and our email and form providers to handle contact and newsletter submissions. When you connect an exchange account to the Service, your relationship with that exchange (e.g. KuCoin) is governed separately by that exchange’s own privacy policy — we only ever interact with your exchange account through a trade-only API key that cannot withdraw funds.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, such as for the duration of your use of the Service, to respond to your inquiries, or to comply with legal obligations. You may request deletion of your data at any time as described below.

7. Your Rights

If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, or restrict the use of your personal data, to receive a copy of your data in a portable format, to object to certain processing, and to withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below.

8. International Data Transfers

Some of the third-party services we use, such as Google Analytics, may process data on servers located outside the European Economic Area. Where this happens, the provider is responsible for ensuring appropriate safeguards are in place under applicable data protection law.

9. Children’s Privacy

Our website and Service are not directed at, and are not intended for use by, individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We encourage you to review this page periodically.

11. Contact Us

Questions about this Privacy Policy, or requests regarding your personal data, can be sent to contact@aicryptosecrets.com.